Frequently Asked Questions.

How do I know the time has come?

Making the decision to say goodbye to your best friend is always hard and fraught with doubts. Your usual vet will be able to provide advice on the quality of life of your companion. If you would like more information on the topic visit our resources page, where you can find information on measuring your animal’s quality of life and making the decision to end their suffering, as well as materials to support you through this challenging time.


What are the options for handling my pet’s remains after euthanasia?

The most common options are:

  • At-home burial

  • Individual cremation

  • Communal cremation

    See our Services page for further information. If you choose to cremate the remains the crematorium will arrange to collect them from your home. If this becomes unfeasible collection can be arranged from our veterinary premises.

  • Donation of the remains to the University of Surrey School of Veterinary Medicine. You will help immeasurably the training and preparation of the vets of the future, ensuring that our best friends will always have someone taking care of them.


Who can be present?

We aim to carry out the procedure with the utmost calm and peace, everyone is welcome to say goodbye to your companion in your home as long as their welfare is intact. Children who wish to attend are welcome.


What aftercare support is available for grieving owners and families?

We will provide you with a book on grief after losing your animal companion, and if you have children in the household we will provide resources for them as well. Additionally, in our resources section, you will find more information available to support you through this difficult time.

Can you accommodate special religious and cultural practices during the at-home euthanasia?

One of the reasons we carry out at-home euthanasia is to allow families the opportunity to make their own cultural and religious choices while saying goodbye to their animal friend. If there is a specific cultural or religious rituals that you would like to incorporate during the process please let us know and we will do our best to accommodate your needs.

Do you speak other languages?

As well as English we are fluent in both Spanish and Italian, the visit can be carried out in your preferred language.

Do you do emergency visits?

Unfortunately we are not able to carry out emergency visits. If you think your animal’s health is rapidly deteriorating and you cannot wait for an appointment, please contact your usual vet or a vet emergency service. You can find the closest one by clicking here